Retail

Retail Business

Retail software solutions to optimise point of service, customer experience and manage suppliers and products

Our solutions for the worldwide retail and direct markets enable retailers to deliver on the customer experience while optimising operational efficiency across all channels. With in-depth knowledge of the sector built upon technological know-how and strong customer relationships, MICROS-Retail is focused on developing comprehensive, integrated retail solutions that increase brand equity, maximise customer value and deliver a competitive advantage. MICROS-Retail has the products, the people and the passion to provide you with the tools you need to increase sales, reduce costs and offer a superior service to your customers.

  • Deliver a unique cross-channel experience
  • Enhance transparency, visibility and control
  • Boost revenue and maximise margins
  • Reduce costs
  • Strengthen brand loyalty

Store Systems

MICROS-Retail POS solutions empower your employees to deliver superb service by providing real-time information on customers, inventory and transaction history. This allows sales associates to quickly answer queries, personalise interactions, efficiently process exchanges and returns, and maximises every selling opportunity. Powerful, flexible and readily integrated with other critical applications, MICROS-Retail point-of-sale solutions give you a competitive advantage in many key aspects of your operations.

Retail CRM solutions

Your business rises and falls on customer relationships. Whatever the touchpoint, every interaction and transaction is an opportunity – both to know your customer better and to strengthen their loyalty by offering them extra value in the form of rewards, special offers and service tailored to their unique needs.

Loss prevention

MICROS-Retail’s sophisticated loss prevention solution helps you quickly detect, investigate and shrink your losses. Using advanced, exception-based reporting techniques, our loss prevention solution analyses transaction data, identifies patterns that may indicate fraud or theft, issues alerts and recommends further exploration, based on the likely severity of the wrongdoing.

Sales audit

Whether you process hundreds or thousands of transactions per day, from a single store or hundreds of locations across multiple channels, the reliability of your financial data and systems is crucial. And with increasing government regulations and disclosure requirements, your organisation’s financial policies must be accurate and consistent across the chain.

Collaborative product and supplier lifecycle management

With the demand for private label goods growing significantly, retailers and manufacturers need fast, innovative product development solutions in order to be successful. They also need to respond quickly to market conditions whilst still protecting their customers and brand.

myCreations is a comprehensive and integrated suite of applications designed specifically for retail, food service and manufacturing businesses to develop and protect their brands, manage their suppliers and ensure full end to end supplier and product lifecycle management.
 
The solution, which provides a collaborative environment accessible by all relevant parties, covers all aspects of product management, from the identification of market trends and identifying, selecting and approving suppliers.

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eCommerce

The tough challenge for eCommerce retailers is to draw the target audience to their website, engage their interest and convert them into satisfied, loyal customers. Fortunately, MICROS-Retail eCommerce solutions offer everything you need to meet the challenge.

Merchandise management

Accessible through the Web or intranet, MICROS-Retail’s merchandise management solution improves efficiency and immediacy. It enables easy communication between the stores and corporate office, providing merchandise planners with the up-to-date information needed to make sound ordering and pricing decisions.

Hardware

MICROS provides a variety of quality, energy-efficient Point-of-Sale terminal solutions for every environment. The equipment is designed and developed with sustainability in mind; all hardware that MICROS ships is RoHS compliant. Furthermore, several MICROS hardware options are disk-less and operate without a fan, requiring less than half the energy of typical PC-based devices, cutting power costs by 50%! Regardless of the type of business you operate, MICROS has a point-of-sale hardware solution that will work for you.

Contact

Have an enquiry about our retail solutions? Please don’t hesitate to contact us at

David Thacker
P: +44 (0) 845 602 9985

dthacker@micros.com

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